Opportunity: IT Helpdesk Level 2

We’re excited to meet you!

If you are an “A” player wanting to work in an “A” team environment, grow and exceed expectations, Blue Light IT is the place for you.

We are looking for a IT Helpdesk Level 2. Fill out the following form with as much detail as possible.

Blue Light IT, a leading cybersecurity company, is looking to hire a Help Desk Level 2 IT Support Technician with understanding of cyber security.

Are you an experienced IT professional looking for your next challenge? We are seeking a Level 2 IT Support Technician to join our team. As a Level 2 technician, you will be responsible for providing advanced technical support to our clients and troubleshooting basic and complex issues.

The ideal IT Helpdesk Level 2 candidate will have:

3+ years of experience in IT support, preferably within an MSP environment
Strong knowledge of Windows and Mac operating systems
Experience with troubleshooting hardware and software issues
Knowledge of networking protocols
Experience with Microsoft 365 management
Experience with firewall management
Excellent communication and customer service skills
A desire to continue learning and expanding your skills
Basic knowledge of Cyber Security principals
Actual real-world experience with cyber security incidents is a plus

If you are a team player who thrives in a fast-paced environment and have solid experience , we want to hear from you!

Apply now and join our growing IT team. We offer the following benefits: Healthcare, 401K, flexible working schedule.

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IT Helpdesk Level 2 Build your career with Blue Light IT

We’re excited to meet you!

The ideal IT Helpdesk Level 2 candidate will have:

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