HOW OUTSOURCING ASSISTS AN IT MANAGER
Outsourcing has faster response times. Issues are monitored in real-time and issues are handled as they arise.
It regularly handles menial and routine tasks such as network and server maintenance, that frequently slip through the cracks because internal IT staffs are more focused on critical assignments.
It offers a new perspective on your target customers. An outsourced IT company reports on every job completed. Then there is an end of month report. These reports with their data will inspire new insights into your consumer markets.
It brings increased helpdesk and knowledgebase exposure. Not only are there more and more technical people working for you, but if you need a sudden issue resolved, you can take advantage of VIP technical certifications.
All this gives you more time to focus on your business strategies. Too often, the workload is too much for an IT Manager to just manage, and he will sometimes have to code, configure, set up a server, or some other non-Management issue.
Ask yourself four questions: How much of your time is spent managing your IT network on a daily basis?
How much of your team’s time is spent on menial network tasks?
What would you do if that time were given back to you? How would your company benefit from that?
Would it be helpful to you to have greater access to technological expertise?
If you answered ‘yes’ to any of the above questions, you should seriously consider the competitive advantage outsourcing your IT needs might bring.
The right investments in IT increase your productivity, reduce your downtime, and let you respond better to your customers’ needs.
Increase productivity, reduce downtime AND control IT costs.
Increase reliability, improve security AND reduce capital expenses.
Experience, expertise, and a commitment to producing results for your business – not just your technology.